we want you to be super happy with your order, so we package and ship your items with care (and probably while dancing a bit).
we try our hardest to package and ship your order within 2 business days of receiving it. we ship via USPS which can take 1-7 business days in the U.S.
we ship to the shipping address you enter at checkout, so please check it carefully. we will not refund lost orders due to an incorrect address at checkout.
once we hand over your package of goodness to the post office, it is no longer our responsibility, but we have faith in the system that it will get to you safe and sound. please contact us if it doesn't.
you can return tigerpocket press items within 30 days of receiving order if:
- you purchased it on tigerpocketpress.com
- and item is unopened, unused, and in original packaging
- and item was not on final sale
shipping costs will not be refunded, unless item is defective or we sent the wrong item.
please email us for assistance with your return.