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FAQ

here are our answers to frequently asked questions.  if you don't see your answer here, contact us.  

how long will it take to receive my order?
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we try our hardest to package and ship your order within 2 business days of receiving it.  we ship via USPS which can take 1-7 business days.   please allow 10 business days from placing the order.

oh crud, i entered the wrong shipping address on my order. can you change it?
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dang, that stinks!  we might be able to fix it if you contact us within 12 hours of placing the order.  we ship to the shipping address entered when placing the order, so make sure you double check the shipping address before submitting payment. we will not refund lost orders due to an incorrect address at checkout.

where are your products made?
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all of our products start as ideas in founder tammie bennett's head. she brings them to life in her portland, oregon studio using ink, pen, paper and a computer.  all of our paper goods are printed professionally in the US.  our enamel pins are manufactured in china. 

are you eco-friendly?
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yes, we do our best to help protect mama earth.  our paper goods are printed on recycled papers.  we use recycled envelopes, compostable clear sleeves and recyclable packaging.  we make serious efforts to reduce waste and reuse materials in our studio.